Terms of Service

Last Updated: March 2026

1. Acceptance of Terms

By accessing and using the ontrank website and services, you accept and agree to be bound by the terms and provisions of this agreement. Any participation in this service will constitute acceptance of this agreement.

2. Service Description

ontrank provides digital marketing, reputation management, and search engine optimization consulting services specifically tailored for hospitality profiles on third-party platforms (like Tripadvisor).

3. No Guarantee of Specific Rank

While we employ data-driven strategies and best practices to improve profile performance, algorithms governing search results on third-party platforms are proprietary and frequently change. Therefore, ontrank cannot guarantee any specific numerical ranking position (#1, #2, etc.) or guarantee specific financial returns.

4. Platform Compliance

We are a separate entity and are not affiliated with, endorsed by, or sponsored by Tripadvisor LLC or any other review platform. Our services are designed to be compliant with standard platform Terms of Service by relying on organic, real customer experiences rather than manufactured reviews.

5. Intellectual Property

All content included on this site, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of ontrank or its suppliers and protected by copyright and other laws.

6. Changes to Terms

We reserve the right to modify these terms from time to time at our sole discretion. Your continued use of the website and our services after any such change constitutes your acceptance of the new Terms of Service.